ABOUT

At North American Drawback Services (NADS), we’re a boutique consultancy focused exclusively on duty drawback, helping importers and exporters recover the duties and taxes they’re owed. Our mission is simple: maximize refunds while maintaining relentless focus on compliance.

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Each year, more than $100 billion in duty is paid, with estimates of $50-60 billion of that qualify for duty drawback.  Of that qualifying amount, only $2-3B has historically been recovered.  We close that gap through deep industry expertise, strategic technology, and a transparent, relationship-driven approach that delivers measurable value.

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OUR APPROACH:

We strategically integrate automation and technology / AI into our process to eliminate inefficiencies, maximize recovery, and strengthen compliance. Our technology-enabled workflow streamlines everything from onboarding through claim delivery providing faster results, cleaner data, and complete compliance and accountability. As a boutique firm, we offer the flexibility to innovate while providing enterprise-level value. Clients get personalized service with large-scale performance.

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WHY PARTNER WITH US?

• End-to-end program management from data review through refund delivery

• Strategic use of AI and Technology to drive efficiency, improving accuracy, speed, and compliance

• Enterprise results with boutique service. We bring together industry-leading knowledge and modern, innovative tools.

• Proven compliance record amongst our staff with regards to audit efficiency. Zero material penalties.

• Full transparency and accountability. Allow us to provide you the tools to drive cash flow and profitability.

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OUR COMMITTMENT:

We don’t just manage claims, we build sustainable programs that unlock lasting financial value.  Our goal is to ensure every client’s drawback program operates at its best, delivering maximum recovery, minimal risk, and measurable results, while prioritizing compliance above all else.